Frequently Asked Questions

Check below and if you cannot find an answer contact us!

Frequently Asked Questions

 

How can I get a quote?

To get a quote fill in one of the forms here and we will reply with the best available insurance options for you to select form.

 

How can I get insured?

Step 1: Reply to us from the email that you have received our quotes in Step 1 stating the insurance plan that you have selected.
Step 2: We will ask you to fill in one of the forms here.
Step 3: We will then proceed to prepare your insurance contract and e-mail or post it to you.

 

How can I cancel my insurance?

Email us your contract details stating that you want to cancel your plan and we will proceed to the cancellation process. A signed form posted to us will also be required.

 

How can I pay for my insurance?

There are many ways to pay for your policy plan:

  1. Pay in person in a Bank or Post Office in Greece using the payslip sent by the Insurer to your contact address.
  2. Pay by Bank Transfer (Web Banking) using the information on the payslip sent by the Insurer to your contact address.
  3. Pay on-line by Credit or Debit card using the www.EasyPay.gr system offered by Piraeus Bank (Just register and use any card to make your payments. You are not required to be a Piraeus Bank customer).
  4. Pay on-line by Credit or Debit card using a web payment system from the Insurer where available.

Check here for detailed information per Insurer on how to pay your Policy.

 

How can I request a claim?

  • Health Insurance: Call the Customer Service number of your Insurer
  • House Insurance: Call the Customer Service number or contact your insuranceline personal advisor
  • Car Insurance: Call the Road Assistance number of your Insurer. They will arrange the transportation of your vehicle (if needed) to the garage and assist you with the paperwork.
  • In any case, Fill in out Claim Request From here.

 

I have a 'no claims bonus' form. Is this valid in Greece?

Yes it is! Our insurance partners 'reward' the drivers with no accident history and offer reduced premiums for your car insurance.

Selected Insurance Partners

  • ERGO
  • AXA
  • GROUPAMA
  • INTERAMERICAN
  • GENERALI
  • AIG

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