What You Say About Us

Testimonials

A collection of Insuranceline Testimonials from various, reliable sources, clients and partners. The Insuranceline team.
Insuranceline Customer Testimonials

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Testimonials

0
Out of 5

What our clients say

5.0
5/5

Best insurance consultant ever

Excellent advice, very helpful, and super speedy in providing the insurance documents. Just great! Many thanks John!

Sheila C.
5.0
5/5

Working with John was our smartest decision

John, thank you once again. Very prompt and hassle-free service. If needed, will be in touch for any insurance work and seek your expertise.

Ugur E.
5.0
5/5

Excellent service

I got the money back, thank you very much. I have to say that you have really nice and friendly service. I wish you all the best and surely will recommend your company to people who need travel insurances.

Onerva Keränen
5.0
5/5

Thank you!

John Thank you. We will be in touch for other possible insurances. I found your operation in providing the correct health insurance excellent. Quick, efficient and an affordable price thank you and well done.

Peter B
5.0
5/5

Quick and efficient!

Mr Paterakis provided exactly what I needed in a quick and efficient manner. He is an expert in residence permit insurance, you can always count on him!

Kaiyuan P.
5.0
5/5

Let's catch up over coffee!

John, thanks for your prompt, professional service, I will not hesitate to recommend you to anyone looking for insurance, look forward to meeting up for a coffee.

Steve McC.
5.0
5/5

Thank you for your help!

John, thanks again for all your help and if we are in need of anything we will be in touch and also if anybody we know is in need of your services we will pass on your details.

Kevin B., UK
5.0
5/5

Fantastic job!

Fantastic job! Thanks so much John for sorting that out for us all three of us – and for your quick work too. The timing is perfect so we are all ready to go now.

Ian, Ithaca
5.0
5/5

Professional and efficient

John, your professional, efficient and friendly approach has been much appreciated. I am a widow, so sorting out all this ‘red tape’ etc can be stressful on your own. I am more than happy to refer you and your company to any of my British friends who may also be going through this process. I’m sure they will value your services too.

J.McG, Athens
5.0
5/5

You are the best!

Thank you so much! You are the best insurance person I’ve ever come across and I used to work for an insurance company many years ago. I look forward to meeting you at some point and I’ll recommend you to everyone.

Emma Y.
5.0
5/5

Thanks again!

Thanks once again for your excellent customer service, it’s faultless. I’m sure we’ll be talking again soon.

Charlie Skopelos
5.0
5/5

Awesome!

Awesome John, thanks as always for your help! I can always count on you.

Clayton P.
5.0
5/5

Highly recommended!

Being a customer/client at insuranceline for years now from the very beginning, I can only recommend the founder and owner, Mr Ioannis Paterakis & his dedicated team to every single person or entity who need any kind of Insurance in Crete/Greece! Nowhere in the world I have ever experienced such a professionalism, help and support in every single aspect of the field of Insurance. I can only highly recommend insuranceline.

K N Laschewski

CEO & Senior Director, Talent Management Denmark-Germany

5.0
5/5

Thank you Insuranceline!

Insuranceline quickly and efficiently took care of my insurance needs. My rep, John Paterakis, replied to my inquiry and subsequent questions in a prompt and professional manner. As an expat home owner, having the peace of mind that my home is insured for unforeseen occurances, even if I am not there, is worth so much. Thank you John and Insuranceline!

JP, Lefkada
5.0
5/5

Thank you so much

Thank you very much for all your help. I will contact you if I need any more insurance. You have been a great help.

Mike R, South Africa
5.0
5/5

Friendly service!

I got the money back, thank you very much. I have to say that you have really nice and friendly service. I wish you all the best and surely will recommend your company to people who need travel insurances.

Onerva Keränen
5.0
5/5

5 star service

I wanted to take the time to thank you for your excellent service when our van was in an accident and needed repair. As I can not speak Greek, the extra time you took to contact the mechanic for me and your help to get a tow truck was very appreciated. I always say that you don’t really know how good your insurance broker is until you have to make a claim. Your extra time and excellent service were 5 stars. Thank you very much!

Deirdre MacLeod

Director of Operations & Co-Founder foodKIND
Providing food and compassion to refugees and people in crisis

5.0
5/5

I am so pleased

I am writing to say how pleased I have been with the service given by Insuranceline.gr in my dealings with them in respect of my car insurance. I say this given the problems experienced over a number of years being an English person living in Greece and attempting to obtain suitable car insurance along the lines of English cover and also the difficulties in having to deal in Greek or through inadequate translation facilities and having found that invariably the cover I have requested has not been forthcoming or is a variant of what I have asked.

Susan Taylor
5.0
5/5

Prompt service

From the initial contact, Insuranceline.gr provided prompt responses to my questions and kept me fully informed through the different stages of my car insurance purchase as well as providing clarifications after purchase. Their level of spoken and written English is excellent, and I would not hesitate to use their services again.

Brent Tapscott
5.0
5/5

You are at the right place!

Having owned a house and car on the island of Crete since 2005 for all our Insurance needs I have dealt with Insuranceline.gr. They speak perfect English and are 100% reliable and helpful with any problems you might have, so if you are looking for insurance you are in the right website.

John Westover
5.0
5/5

Honest and efficient

The most frank, honest and efficient broker, fluent in English, I have come across in 20 years of insuring my car, home and business in Greece. Only too happy to recommend them for service of excellence.

Catherine Oloflin
5.0
5/5

Helpful and trustworthy

I found Insuranceline.gr to be very helpful, efficient and trustworthy. They speak perfect English, and explained the options very clearly and gave good advice about which insurance would suit us best. Highly recommended.

Sophy Reid
5.0
5/5

Thanks so much!

Hi John! Thanks so much! A pleasure to do business with you (and the lovely Mary and Maria). I will definitely come back to you for future insurance. Signing off, feeling secure about my health cover!

Leonie C
5.0
5/5

Excellent service

Amazing John thanks so much for your help! I’ll get my car registered here if the residency application is successful so I may well be back to you again. Excellent service from you and the team! 

James Caunt
5.0
5/5

Swift, Professional, Polite

Thoroughly impressed by the service provided by Mary and John . All my queries were answered right away and got the insurance in a matter of days without any hassle. They were efficient, polite and professional. Highly recommend them to anybody who requires insurance services .
 
Akhila Panicker
5.0
5/5

John is a great insurance accountant

We are very happy to have chosen Insuranceline and especially John as our insurance accountant. The communication is very fast and friendly and the cases are handled smoothly. Clear recommendation, also for foreign home owners on Crete.

Andreas H.
5.0
5/5

A genuinely excellent service, 5 stars

I contacted John late on a Thursday evening in order to have a Permit Health Insurance Policy put in place for both myself and my wife. This was necessary for a key meeting with the Police at 9am the following Monday. John contacted me first thing on the Friday, understood that the position was urgent and had the policy issued by 4pm the same day. This really was a fantastic service. He is very responsive, and also a real pleasure to do business with. We have no hesitation recommending him.

Bruce Brebner
5.0
5/5

Thanks a lot John!

Great, thanks a lot John! And thank you so much for all your help over the past two years. I couldn’t imagine getting all these things done without your help. You’ve been a real blessing and by far the best insurance agent we could have found! We will definitely miss that here. But who knows, maybe we come back again some time once our little boy is born and ready to travel 🙂

Viviane & Joshua
5.0
5/5

Reassurance & support

Most of the time, we take out insurance in the hope that we will not have to actually use it. However, I suppose that at those times when you do have to make a claim you actually find out the true worth of your insurance company.
This year we have found ourselves in the unusual position of having to make a claim on both our car insurance, following a motorway breakdown, and house insurance, following the recent floods.
I have to say that in both cases John Paterakis and Insuranceline have been exceptional. His reassuring contact and support help you through potentially stressful times. I would have no hesitation in recommending John to anyone looking for any insurance needs. 

Lynne Ratcliffe
5.0
5/5

We are ever so grateful!

John we are SO grateful for your ongoing time and support these last many months upon a very challenging time for the global health community. You supported us in securing our residency permits which was incredibly impactful. And then, your patience, kindness, collaboration and communication in choosing the most mindful and cost efficient global insurance, Greek and US insurance with our parameters… we can’t say thank you enough. As you are aware, there is no universal healthcare in the United States and having health insurance is a privilege, not a guarantee. Thank you for honoring what we were looking for in a plan, and helping to ensure that in such a time, more than ever, we have a solid health care plan.

Byron and Jessica
5.0
5/5

I am very satisfied!

I would like to express my satisfaction with the service provided by Insuranceline.gr Insurance Company. They provide a comprehensive range of policies and their prices are highly competitive. They have saved me several hundred Euros in premiums. In particular I have been impressed with the Health insurance policies they offer, which seem to me to give excellent value for money. I have also been impressed with the standard of their customer service.

A claim I made recently was dealt with efficiently and fairly and the claims procedure was made straightforward by first-class service throughout. I would add that all the people I dealt with communicated in excellent English.

I have no hesitation in recommending this company.

Caroline Crowe
5.0
5/5

Quick and efficient!

I used Mr Paterakis for my health insurance which I needed to get my Greek Residence Permit as a UK citizen. This gentleman is outstanding at his job. First there was a query over payment which was entirely my error, all sorted quickly. Then about 2 months after I took out the policy I broke my arm in the shower. I had already climbed 20,000 feet on my bicycle, cycled up mountains dodging crazy goats and covered 230 miles then I slipped in the bathroom and suffered a Colles Fracture. At every stage John could not have been more helpful. This man is amazing, completely professional and helpful, his efforts went above and beyond what I expected and the claim was settled promptly and efficiently. I recommend John Paterakis with no hesitation. This man is amazing, I am telling all my expat friends about him and urging them to go and see him. John is easy to talk to, always does what he says he will do and couldn’t be more helpful. Need insurance and want a professional to sort it? John’s your man.

Philip W.

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